YOUR INFORMATION

Request
privacy.

Haven Heating & Cooling uses your name, chosen contact details, ZIP code, service choice and message to respond and arrange service. We confirm your full address when arranging a visit.

Where your request goes

Requests are stored in our website’s database and reviewed in Haven’s private inbox. Our hosting provider processes this information to run the service. We also store a hashed network address to limit repeated or abusive submissions.

When email alerts are connected, our email provider, Resend, processes a request reference and service category to notify Haven. The alert links to our private inbox; it does not contain your contact details or message.

Website activity

We count page views and contact-link taps to understand how the website is used. These totals include the page and day, without visitor IDs, cookies, form contents or URL search parameters. We honor supported Do Not Track and Global Privacy Control signals for these counts.

Contact preferences

Your preferred contact method applies to this request. Submitting does not subscribe you to marketing or confirm an appointment.

Questions or corrections

For questions, corrections or deletion requests, email hello@callhavenhvac.com or call (803) 833-2221.

Include only HVAC service details. Do not send payment-card details, passwords or other sensitive information.